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8 topics · 18 articles
Featured guides.
Joining and switching between agencies
How agency owners send invites, how the wallet follows your email, and how to switch which agency you are working under.
Calls · The buffer ruleThe 90-second buffer rule
The first 90 seconds of every call are reserved for narrow qualification only. Knowing what you can and cannot do during the buffer protects your refund eligibility and keeps you from being flagged.
Leads · Inbound programsThe Unlimited Calls Program — overview and enrollment
Fixed weekly cost, 45 to 60 inbound calls per week, routed straight to you. Here is how the program works, what it costs, and how to enroll.
Billing · FAQBilling, subscriptions, and wallet — FAQ
Every common question about charges, subscriptions, the wallet, refunds, and agency payment — answered in one place.
Getting Started · New agentFirst-time setup
Joining an agency, finishing verification, getting the dialer ready, and taking your first call — the quickest path from logging in to going live.
Leads · RefundsRequesting a refund for a call
How to request a refund in the CRM, handle an under-buffer call that didn't auto-disposition, and review the recording when support flags one.
Most viewed.
The 90-second buffer rule
The first 90 seconds of every call are reserved for narrow qualification only. Knowing what you can and cannot do during the buffer protects your refund eligibility and keeps you from being flagged.
Leads · Inbound programsThe Unlimited Calls Program — overview and enrollment
Fixed weekly cost, 45 to 60 inbound calls per week, routed straight to you. Here is how the program works, what it costs, and how to enroll.
Billing · FAQBilling, subscriptions, and wallet — FAQ
Every common question about charges, subscriptions, the wallet, refunds, and agency payment — answered in one place.
Leads · RefundsRequesting a refund for a call
How to request a refund in the CRM, handle an under-buffer call that didn't auto-disposition, and review the recording when support flags one.